JANUARY 27-29, 2019
EXHIBITOR MANUAL

Welcome to STYLEMAX. We are proud of the growth of the Show and excited about the opportunities available for all of our Exhibitors. You’ll find this season at STYLEMAX to feature the best in every category, exciting events as well as fine amenities for both you and your clients.

This manual will guide you through the process of exhibiting at STYLEMAX. It outlines helpful hints about the Show and associated special events as well as useful information about the Mart. Reference the Exhibitor Manual for promotional information and ways to maximize your exposure at the Show, operational recommendations for smooth move in, run of show and move out details, and frequently asked questions.

We look forward to your arrival and working with you to ensure another great STYLEMAX this January!


This is the official STYLEMAX operations services portal for your booth set-up needs. Access booth service order forms, as well as, shipping, set-up and dismantle information. You can also order labor, material handling, electric service, housekeeping, and/or furniture rental.  Please be aware any equipment or lighting packages that you selected on your Booth Equipment Contract Page will be entered for you by our Operations Team.   

Deadline for all orders: January 3, 2019


SHOW SCHEDULE

FREIGHT DELIVERY HOURS

Thursday, January 24        8:00 am - 3:00 pm (UPS/FedEx/Freight Deliveries)
Friday, January 25             8:00 am - 3:00 pm
Saturday, January 26         8:00 am - 3:00 pm (POV's only)

SET UP HOURS

Thursday, January 24         8:00 pm - 4:00 pm [TENANTS ONLY]
Friday, January 25              8:00 am - 4:00 pm
Saturday, January 26          8:00 am - 6:00 pm

SHOW HOURS - NEW!

Sunday, January 27            8:00 am - 6:00 pm
Monday, January 28           8:00 am - 6:00 pm
Tuesday, January 29          8:00 am - 4:00 pm

DISMANTLING HOURS

Tuesday, January 29           4:00 pm - 8:00 pm
Wednesday, January 30      8:00 am - 3:00 pm

FREIGHT & PERSONALLY OWNED VEHICLE (POV) LOAD OUT HOURS

Tuesday, January 29              4:00 pm - 8:00 pm (POV ONLY)
ALL POVS MUST BE MOVED OUT ON TUESDAY, JANUARY 29TH.
The loading of POVs will begin upon the completion of the return of empties. 

Wednesday, January 30         8:00 am - 3:00 pm (Common Carrier Pick up only)
Carriers must be checked in by noon.

NEW POLICY: Rolling racks and carts will no longer be allowed in the passenger elevators. Please use the freight elevators. Also, the unloading of product on the North & South Drives of the Merchandise Mart is prohibited.  


OVERVIEW OF WHAT EXHIBITORS GET

DRAYAGE

Also known as “materials handling,” drayage is the labor to receive freight during move-in, delivering it to your booth, removing empty containers, storing and returning them after the show, and loading materials for outbound shipping. This cost is included in your booth package.

BOOTH EQUIPMENT

EXHIBIT SPACE INCLUDES: HARD WHITE WALLS, GRAY CARPET, 150 WATT ELECTRICAL OUTLET, WASTEBASKET, led TUBE LIGHTING THROUGHOUT.

BOOTH IDENTIFICATION SIGN

All exhibitor spaces will be identified with a clean, simple booth sign that includes COMPANY NAME. Line listings will not be listed. As necessary, multiple signs will be available for large spaces to help attendees navigate the show floor.

BOOTH EQUIPMENT & SERVICES

BOOTH CLEANING

As part of our service, The Mart ensures that all booths will be vacuumed prior to the show at no charge. If you require additional cleaning services, please complete add cleaning to your Boomer account here

BOOTH CUSTOMIZATION

If you would like to have The Mart customize your booth in any way that involves construction, painting, or flooring, please visit your Boomer account here.  The Mart will provide a quote that must be approved by the Exhibitor before the production of the custom work starts. Alternatively, you may contract an installer to do such work for you, consistent with the rules regarding Exhibitor Appointed Contractors.

BOOTH EQUIPMENT

Please see below for the lighting that comes with your booth space. Each exhibitor also receives booth identification signage, one chair and one wastebasket and the Basic Equipment Package. Please note that your booth will not have any equipment unless you specified quantities on your contract for the Basic Equipment Package. See your Boomer account here for a listing of additional equipment and services available.  

BOOTH FLOORING

Booths and corridors are carpeted in gray. If you would like to install custom flooring, please visit your Boomer account here for more information.

BOOTH LIGHTING AND ELECTRICAL SERVICES

Each 10’ x 10’ space is equipped with a 1’x4’ fluorescent light fixture, and a 150 watt duplex outlet. All electrical services will be provided and installed by The Merchandise Mart. To order additional lights, please visit your Boomer account here. Questions regarding the acceptability of your electrical set-up may be directed to Megan Davidson at mdavidson@themart.com or 312.527.7514.   

BUSINESS SERVICES/SERVICE DESK

The Exhibitor Service Desks, located on the 7th floor, offers business services, including photocopying and faxing. The Service Desk can also respond to questions about shipping, materials handling, and billing, and will be happy to assist you in placing orders for booth services or equipment.

VENDORS AND SERVICES

AUTOPOLES

If you are interested in renting Autopoles for display purposes contact Distinctive Display at (718) 272-7273.

BOOTH STAFFING, DRESSERS & STEAMER HELP

For your temporary booth staffing needs, including dressers and steamer help, please refer to the GCJ Hospitality.

CATERING

A number of food-service providers conveniently located within The Merchandise Mart are prepared to meet your catering requests. Please see most-used catering contacts below.

  • Artisan Cellar | Wine & Cheese | Contact: Phillip Bernstein | (312) 527-5810

  • Au Bon Pain | Drop Off Service | Contact: Paula or Andrea | (312) 755-9779

  • Foodstuffs | Full Service | Contact: Jay Liberman | (847) 328-7710

  • The Chopping Block | Full Service | Contact: Anna Stevens | (312) 644-2678 x211

  • Marshall's Landing | Full Service | (312) 610-8050

DRESS FORMS / MANNEQUINS

Mannequins and bust forms are available through Dress Rite.

FLORAL

The preferred vendor for floral arrangements is Artistic Blooms. Please email adam@artisticbloomschicago.com call (773) 540-2173 to place an order or click here for the order form.

PLANTS

Plants can be ordered through Floral Exhibits at (773) 277-1888 or fax (773) 277-1919. Click here for the form. 

MODELS

If you are interested in hiring models or dressers for your Market Suite, we suggest the following agency: MP Factor (312) 943-3226/ bridget@mp-factor.com/ Contact: Bridget Halanski

PHOTOGRAPHY, VIDEOTAPING & BROADCASTING

Photographing, videotaping, filming, or sound recording is prohibited without the prior written consent of Show Management.

SECURITY

Show security will be on duty 24 hours a day from move-in to move-out, but cannot and should not be counted on to provide more than a presence to inhibit theft. To help provide for the security of merchandise in your booth, we advise you to staff your booth at all times and not to leave valuables unattended. Any exhibitor requiring special guard services may request such services with the approval of Show Management.

Jeff Caldwell | 312.527.7700 | secmart@mmart.com  

STEAMER RENTAL

A limited amount of steamers are available on a first come first serve basis at the Exhibitor Service Desk. The rental charge is $29.75/hour

TABLE DRAPES/LINENS

The Merchandise Mart does not provide draping for tables. You can make arrangements for table draping by contacting Marquee Event Rental at (708) 237-9535. Or click here to download the form.

GRATUITY

All members of the MMPI staff are a team. Show Management requests that exhibitors do not offer gratuity for labor.

WATER SERVICES

Bottled water services can be ordered through Hinckley Springs by calling (773) 586-8600

WI-FI

NEW: For your convenience, complimentary Wif-Fi service is available on the 7th Floor.

STORAGE

EMPTY CONTAINER STORAGE

Due to City of Chicago Fire Ordinances, packing materials may not remain on the show floor while the show is open. Flammable containers must be removed from the floor.

When your containers are empty, obtain "EMPTY" labels from the Exhibitor Service Desk. Use the labels to mark your crates, boxes and containers with your company name and booth number. Leave the containers in the aisle; for your convenience, these empty labeled containers will be picked up by MMPI staff and returned to you at the end of the Show. Please remember that you will not have access to these containers during the show.   

NEW: NO SMOKING POLICY 

As part of theMART’s constant effort to improve our tenants and guests experience we are currently pursuing fitwel® building certification and are working with tenants on WELL™ certifications within their spaces. The fitwel and WELL standards are revolutionizing the way people think about buildings. It explores how design, operations and behaviors within the places where we live, work, learn and play can be optimized to advance human health and well-being in the environment.

While there will be several subtle changes around the building, one significant change will be that the property will become 100% “No Smoking”, both inside and outside.  Effective June 1, 2018 smoking on the exterior private property of theMART will be banned.  This includes, but is not limited to, South Drive, North Drive, Orleans and Wells sidewalks.  Smoking is not enforced on City of Chicago property unless otherwise posted.  We ask you to advise staff that if they smoke, they must proceed to an off property location.